Blog

Official insights and announcements from the people at Property Solutions

May 9
Entrata Connect Returns

Category: Connect, Newsletters

When Entrata unveiled Connect two years ago, the virtual event quickly resonated with a broad multifamily audience and created more engagement than we ever could have imagined. Over the past two years, we’ve enjoyed interacting with thousands of Connect attendees, and sharing messages from notable keynotes like Matthew McConaughey and Daniel Levy, musical artists Rachel…
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May 3
Automation in a Human World

Category: Newsletters, Technology

A prospect arrives at an apartment community where he encounters a self-serve kiosk. He types in his parameters for the type of home he is seeking. A mobile, humanoid-type robot arrives at his side, asking if he has any follow-up questions.  The robot scans his ID to make sure he is who he says he…
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Apr 12
Don’t Call: Capano Management + ResidentPortal

Category: Management, Newsletters

In recent years, the multifamily industry has dealt with widespread lockdowns, increased housing regulations and eviction moratoriums, and a fair amount of upheaval. By and large, the industry has weathered each change with resilience. Apartment communities have adapted quickly to keep residents safe and businesses secure, implementing time-saving technologies faster than ever before. As we…
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Apr 12
Alternatives to Security Deposits: What to Consider

Category: Leasing, Newsletters

For all of the positive elements offered by the apartment world, the industry sometimes makes national headlines for dubious reasons. Most often it’s due to the issue of housing affordability, and traditional security deposits can be a major accomplice to the problem.  Paying hefty rent prices is challenging enough for many renters. And with the…
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Apr 12
Entrata: Now in Canada

Category: Company Announcements, Newsletters

With virtually any tech innovation, a primary objective is to make it as universally accessible as possible. A cellphone provider that only has service on coastal markets or smart locks that only work with iPhones probably won’t have widespread impact.  The same holds true for property management systems. In order to be a truly comprehensive…
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Dec 22
2021 in Review: Innovations & Trends

Category: Technology

While 2020 can still lay claim to the most chaotic year the apartment industry (and perhaps everybody else) has ever experienced, we didn’t exactly get back to business-as-usual in 2021.  Sure, some semblance of normalcy returned, but 2021 also was a year of continued adjustments, ever-changing protocols, and prolonged staff shortages—all while the industry continued…
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Dec 10
Key Takeaways from OpTech 2021

Category: Newsletters

Artificial intelligence and automation were gradually adopted by the multifamily industry in recent years due to their assist value. While they weren’t designed to replace associates, AI and automation can handle an abundance of tedious day-to-day tasks and enable associates to concentrate on higher-level initiatives.  One of the telling side effects of the pandemic, however,…
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Dec 1
Opportunities and Risks in the Single-Family Rental Market

Category: Newsletters

On the business side, multifamily and single-family rentals had always been distinct entities. An operator either managed one or the other with very little crossover.  But that is changing. As the single-family market becomes increasingly popular, many of the big players in the multifamily space are beginning to develop single-family, build-to-rent divisions. A measured approach…
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Nov 5
The Evolution of Performance Metrics: Changing the Multifamily Game

Category: Newsletters

The apartment industry has always utilized data to some degree. But the metrics used in the past were often those of a general variety that nearly anyone could access, including broad regional trends and basic submarket data.  While helpful on the surface, those data points didn’t help operators answer higher-level questions, such as whether certain…
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Oct 28
Redefine the Total User Experience

Category: Leasing, Marketing, Newsletters, Technology

Before the tech revolution, the user experience in multifamily was always collaborative. The user—the person searching for an apartment home—would meet with members from the property team, or at the very least connect with them over the phone.  Tech has shown us that many leasing functions, from the home search and application processes to the…
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