Blog
Official insights and announcements from the people at Property Solutions
Most prospects who submit an application to live at your community are everyday people looking for a home. You certainly don’t want to make their screening process a brutal one. But not all applicants have pure intentions. While you want to create a seamless, low-hassle experience, you also have to protect your property from potential…
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Car dealerships no longer rely on full-page newspaper ads. Department stores are using snail-mail campaigns less and less. Name the industry, and odds are that the way they attract customers has significantly changed in the digital age. The apartment industry is certainly no different, as renter preferences seem to evolve on a monthly basis. That…
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If there is one constant in the apartment world, it’s that renter preferences and expectations continually evolve. But it has never happened at such an accelerated pace as in the current climate. Those preferences and expectations seem to shift as quickly as technological advancements, which is fitting considering many of those renter cravings and demands…
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It’s inevitable. Whether the community you manage is affordable or Class A-plus to the max, residents are never going to be eternally happy. No matter how dreamy your amenities or robust your service levels, the occasional difficult conversation is unavoidable. Sometimes the resident is upset about a renewal increase or the racket caused by an…
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